APD IT Support Services

Our IT Support hours are Monday - Friday, from 7:30am to 6:00pm, Eastern Time.
The Help Desk can be reached at our toll free number: 1 (833) 400-3420.

Important Note: Effective Friday, February 18th, this system will not accept any new ticket submissions.
To submit a help-desk ticket, please visit APD's new Service Desk system found at one of the links below:
Applications portal for APD Employees
APD Employees - please click HERE
APD.Direct User Management Portal for WSCs and Service Providers
WSCs and Service Providers - please click HERE
Those who do not yet have a user account:
Please submit a help-desk ticket HERE