Frequently Asked Questions
APD IT Support Services
Welcome to the APD IT Help Desk!
Our Mission Statement
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Our IT Support hours are Monday - Friday, from 7:30am to 6:00pm, Eastern Time.
The Help Desk can be reached at our toll free number: 1 (833) 400-3420.
IMPORTANT! PLEASE REMEMBER NEVER TO INCLUDE PROTECTED HEALTH INFORMATION (PHI) WHEN SUBMITTING SERVICE REQUESTS! USE PIN NUMBERS WHEN IDENTIFYING CONSUMERS INSTEAD OF PHI.
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