How to Enable Self-Service iBudget Password Resets and Unlock Your Account
APD IT has implemented a solution that will enable users to reset their Windows password and unlock their account without needing to contact the APD Help Desk. Before you can reset your password and unlock your account, you must first register by following the steps outlined below.
Connect to the APD network via VPN. Click the link below or copy and paste in to the address bar of your web browser to go to the APD password management portal. ***NOTE: A VPN connection must be established before the link below will work***
Enter your user name and password in the fields marked “User Name” and “Password” (the same credentials you use to log in to iBudget), select ‘APD’ from the drop down menu and then click the “Login” button.”
Click on the “Click Here” button to proceed with registration.
Registration requires selecting two security questions and entering two corresponding answers. From each question field (Que:) below, select a question from the drop down menu, enter the answer in the “Answer” field and confirm (retype) your answer in the “Confirm Answer” field. Note: your answers are case sensitive. Once you have completed both security questions and answers, please click the “Enroll” button.
If your registration was successful, you will see the message stating "You have enrolled for password self-service successfully! When you request for password self service, you will be authenticated using this info. You may now close the web page.
Congratulations! Now that you have registered successfully, you will be able to reset your APD domain password or unlock your account without needing to contact the APD Help Desk.