1.) For all phone related issues please call Verizon directly at 1-800-922-0204. (Make sure to use landline or a phone that is in working condition). If requested, the last 4 digits of APD Federal ID # are 2600.
2.) If you have email related issues please call the Help Desk at (850) 488-4357 or https://apdflorida.zendesk.com/home and an IT technician will work with you to resolve your issue.