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# Sign Showing in Look-up Box

Open Internet Explorer
1. Click on Tools
2. Click on Internet Options
3. Click on the Security tab
4. Click on Trusted Sites
5. Click on Sites
6. In the field to make the production site a trusted site, type:
7. Click Add
8. Click Close
9. Verify that Trusted Sites is still selected
10. Click on Custom Level
11. Scroll to the section titled Miscellaneous
12. Select ***Disable*** under the section titled Use Pop-Up Blocker
13. Select ***Disable*** under the section titled Use SmartScreen Filter
14. Scroll all the way to the bottom to the section titled Scripting
15. Select ***Disable*** under the section titled Enable XSS Filter
16. Click OK
17. Click Apply
18. Close out of Internet Explorer completely
19. Re-open Internet Explorer and log into the website. The problem should now be resolved.
Note: These same steps can be completed without opening Internet Explorer by accessing the Internet Options through your Control Panel on the Start Menu.

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