Welcome to the APD IT Help Desk!

Stay updated with announcements, search FAQs, submit a request, and track your existing requests.

Our IT Support hours are Monday - Friday, from 7:30am to 6:00pm, Eastern Time.

The Help Desk can be reached at: 833-400-3420.

IMPORTANT! PLEASE REMEMBER NEVER TO INCLUDE PROTECTED HEALTH INFORMATION (PHI) WHEN SUBMITTING SERVICE REQUESTS! USE PIN NUMBERS WHEN IDENTIFYING CONSUMERS INSTEAD OF PHI.

What will happen if I include PHI in my request?