Our IT Support hours are Monday - Friday, from 7:30am to 6:00pm, Eastern Time.
The Help Desk can be reached at: 855-800-9922.
IMPORTANT! PLEASE REMEMBER NEVER TO INCLUDE PROTECTED HEALTH INFORMATION (PHI) WHEN SUBMITTING SERVICE REQUESTS! USE PIN NUMBERS WHEN IDENTIFYING CONSUMERS INSTEAD OF PHI.
What will happen if I include PHI in my request?